The insurance industry, traditionally rigid to change, is now embracing technological evolution. Robotic Process Automation (RPA), a widely adopted tool, is helping insurance providers meet the growing demand for digital transactions and elevate customer experiences. Robotic process automation in insuranceautomates repetitive, mundane tasks using rule-based software bots. These bots extract data from several customer documents - claim forms, identification documents, policy documents, etc., thereby reducing turnaround time across mul...
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